Privacy Policy

When you use Virtus AI, we may process account identifiers and profile details, messages and coaching reflections you submit, conversation history, saved preferences and memory settings, uploaded documents, and information needed to provide subscriptions and customer support.

The service may also process technical information needed for authentication, reliability, abuse prevention and troubleshooting, such as device or browser details, timestamps and service events. The information processed depends on the features you use.

We use this information to operate your account, deliver AI-assisted coaching and conversations, maintain continuity when enabled, manage files and subscriptions, respond to support and privacy requests, protect the service, and investigate technical problems.

Personal coaching conversations can include sensitive reflections. Please avoid submitting another person's confidential information without appropriate authorization.

Messages and other content submitted to AI features may be transmitted to the AI processing services used by Virtus AI to generate responses. Account and application services may involve infrastructure and authentication providers, including Supabase and Vercel. Website subscription payments are handled through Stripe where applicable.

These providers process information to deliver their respective services under their own contractual and technical arrangements. We do not describe private coaching content as publicly accessible. Any optional use of conversation content for broader product improvement or model training must follow the choices and consent presented to users.

If you choose a voice feature, the application may request microphone access to capture speech for that feature. You can deny or revoke microphone permission in Android settings. Depending on the feature, speech or a transcription may be processed to provide your requested interaction.

Files you deliberately upload may be stored and processed to provide the requested functionality. Do not upload documents containing information you are not authorized to share.

Subscription records may include plan selection, payment status and transaction references. Payment providers handle payment credentials according to their own policies. Availability of subscription purchasing and management may differ between the website and Android application.

Information may be retained while needed to provide the service and for applicable security, dispute-resolution, financial or legal obligations. Retention depends on the record type; we do not promise a universal automatic deletion period.

Account holders can manage available profile and personalization controls in the application. Certain uploaded files can be deleted using available file controls. For access, correction, account deletion or deletion of associated personal information, contact our support team through the Virtus AI support page. We will review the request, verify account ownership where necessary, and explain any information that must be retained for legal or security reasons.

We use access controls and other technical safeguards to protect information, although no online service can guarantee absolute security.

You can choose what information to share, manage available memory and personalization settings, and control device permissions. Depending on applicable law, you may have rights to request access, correction, deletion or restriction of processing. Contact support to exercise these rights.

Virtus AI is designed for personal development and coaching, not as a service specifically directed to children. Age eligibility and any applicable parental requirements are governed by the service's registration terms.

We may revise this policy when our features, providers or legal obligations change. Material changes will be reflected on this page.